Job Posting: Communications and Project Officer

Hiring Organization:  Canadian Association of Research Libraries (CARL)
Job Title:  Communications and Project Officer
Job Location:  Ottawa, ON or remote within Canada
Application Closing Date:  January 21, 2024 (at 23:59)


CARL is seeking a full-time Communications and Project Officer to support its projects and community engagement. The ideal candidate will be a dynamic bilingual library professional who has strong communications skills and is eager to work on a collaborative, pan-Canadian basis.

The Canadian Association of Research Libraries (CARL) represents the country’s twenty-nine largest university libraries and two federal institutions. A non-profit organization, we foster collaborative initiatives and strengthen members’ contributions to excellence in research and higher education. CARL’s work is guided by our Strategic Focus 2022-2025.

Reporting to the Executive Director, the Communications and Project Officer will be CARL’s communications lead and will provide project support to selected initiatives of the Association through research and coordination, as well as logistical support to foster a variety of pan-Canadian communities of practice.

Our projects are generally related to the development of member library capacity and best practice, and could be in areas such as AI literacy, privacy and data security, accessibility, open education, open access, and library assessment. Our current communities of practice include repositories, bibliometrics, library publishing, open education, library assessment, evidence synthesis, copyright, and library communications.  Engagement with several communities of practice and projects at the same time, and with new projects arising over time, is anticipated.

The initial employment period will be one year from date of employment. Renewal, permanent appointment, and career progression are possible, subject to excellent performance and evolving operational requirements.
Note:  A one- or two-year secondment or academic leave of a qualified individual from a CARL member institution or other Canadian academic library would be considered.  (See Additional Notes.


  • Provide logistics and technical support to CARL’s several communities of practice, so that specialist groups are consistently supported for their virtual meetings and events.
  • Provide bilingual communications support including drafting, editing, finalizing, ensuring translation, proof-reading, formatting, posting, and promoting high-quality bilingual reports, publications, announcements, website content, social media messages, and presentations.
  • Assist in the organization, attendee registrations, hosting, and, when applicable, posting of recordings of online webinars and in-person events.
  • Coordinate, plan, and oversee the development of the channels, programs and content that CARL uses to communicate with stakeholders and the Canadian/International research libraries community including website(s), social media, and listservs; and ensure that the CARL website and other communications materials are of high-quality design, navigation, look and feel, usability, content accuracy and currency, and accessibility.
  • Undertake special projects under the guidance of the Executive Director or another project lead.
  • Participate as a team member in collaborative projects of the CARL team or a community of practice.
  • In the case of any externally-funded projects, support the on-time, on-budget delivery of planned deliverables and outcomes and track expenditures of funds.


  • Master’s degree in library and information science from an ALA-accredited or equivalent program; or a Bachelor’s degree and significant relevant work experience.
  • Bilingualism – Ability to communicate effectively both orally and in writing in French and English.
  • Experience undertaking research, analysis, and writing in an employment setting.
  • Ability to interact with association members, project participants, co-workers, staff of other organizations or government with courtesy, discretion and tact.
  • Ability to prioritize, plan and organize work to meet deadlines successfully.
  • Ability to follow direction and to exercise responsible independent action.
  • Proficiency with standard office software applications.


Candidates with the following qualifications may be preferred. These should be explicitly described in the applicant’s cover letter:

  • French as a first language.
  • A degree, certification, training or experience in any of the following: library and information science, communications, project management,technology, statistics, or data management.
  • Work experience in an academic library setting.
  • Familiarity with technologies supporting CARL’s web and social media presence.


    • This is a remote position. However, if the successful candidate is based in Ottawa there is the option to work part of the time at the CARL office in Carleton University’s MacOdrum Library.
    • Work week: 35 hours, normally Monday to Friday, during standard office hours (e.g. 9:00 a.m. to 5:00 p.m. ET) but with flexibility, subject to office requirements.
    • Occasional travel for meetings or conferences.
    • Overtime may be required from time to time.


The salary range for this position is $65,000 – $70,000 plus benefits. Remuneration will be determined based on credentials and experience. (See Additional Notes.)

The Canadian Association of Research Libraries offers a competitive benefits package.


A secondment of a qualified individual from a CARL member institution or other Canadian academic library is seen to be beneficial to CARL, to the home institution, and to the seconded individual. In such a case, the salary offer would be commensurate with the individual’s experience and existing salary.

All qualified applicants are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.

The Canadian Association of Research Libraries is committed to the principle of employment equity.


An application will comprise:

      1. A cover letter specifically detailing your qualifications for the Requirements and Preferred Qualifications listed above;
      2. An up-to-date and complete CV.

Applications must be received during the posting period.

Please submit your application package to the attention of Susan Haigh, Executive Director, via email

Shortlisted candidates will be contacted for an interview and asked at that time to supply names and contact information of three references who are knowledgeable about your work as least one of whom is a current or recent direct supervisor. Shortlisted candidates proposing a secondment arrangement should confirm, prior to interview, that they have their institution’s support.